Returns & Shipping

Product & Filter

The filtr™ Bottle has an activated carbon filter made from Finnish filter material. It reduces PFAS, bacteria and lead in tap water, among other things, and improves the taste and smell of your water. FILTR is made for tap water, at home and on the go. View all test results.
Each filter lasts for 150 litres, approximately one month. We have had the filter tested up to and including those 150 litres. Use the included time ring to keep track of when you have replaced the filter.
Replace the filter every month or after 150 litres, whichever comes first. This keeps the filter working as tested and ensures it remains hygienic. With the included time ring, a rotatable disc, you set the month of installation.
Unscrew the cap and remove the straw body component. Take out the old filter cartridge and insert the new one. Rinse the new filter with cold water for 30 seconds before use. It takes less than a minute.
Yes. The filtr™ Bottle is made of Eastman Tritan®, a high-quality, food-safe and BPA-free material. All parts, including the cap, mouthpiece and filter holder, are food grade.
Yes, the bottle itself is suitable for juice, coffee and tea. However, first remove the filter cartridge. Juice, coffee and tea will clog the filter. Use the bottle without the filter for other drinks.
769ml capacity · 78 × 261mm · 205 grams. Lightweight and fits in most car and bicycle cup holders.
The bottle is resistant to temperatures from 5 to 80°C. Do not use boiling water, as this can damage the filter cartridge.
The bottle itself is dishwasher-safe on the top rack. Always clean the filter cartridge by hand, as high temperatures damage the filter.

Shipping

Ordered today, shipped today. After shipping, you will receive a confirmation email with Track & Trace.
We ship within the Netherlands, Belgium and Luxembourg. Netherlands: 1–3 business days · Belgium and Luxembourg: 2–5 business days.

Returns & Warranty

You have a 100-day return period. Not satisfied? Email us within 100 days at info@filtryourwater.nl with your order number, and you will receive the return instructions.
The filtr™ Bottle has a 1-year warranty on manufacturing defects. Contact us at info@filtryourwater.nl if something is wrong.
Send an email to info@filtryourwater.nl with your order number and a brief description. We will respond within 1 business day.

Contact

Is your question not listed? Email us at info@filtryourwater.nl, we will respond within 1 business day.